AM330X out of order

Support für alle Mäher-spezifischen Fragen, die nicht unbedingt etwas mit einer Einstellung in Robonect zu tun haben und deshalb nicht zu einem bestimmten Menüpunkt passen.
Keops62
Forum-Anfänger
Beiträge: 9
Registriert: So 21. Okt 2018, 04:19
Wohnort: Frankreich
Mäher: Husqvarna Automower 330X
Firmware des Mähers (MSW): MSW 5.xx.xx
Herstellungsjahr: 2014
Robonect-Modul: Robonect Hx (Rev.5)
Robonect Firmware: 1.0 Beta 7a
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AM330X out of order

Beitrag von Keops62 »

Hello
And sorry to write in english : auf Deutsch schreiben würde schreck sein (ich lese und verstehe oft),
and my english may be horrible I think.

I received the Hx modul 2 days ago, installed it yesterday and all was fine :
I succeed in connecting to my home wlan, on mower.online

So I was looking to foncionnalities this sunny afternoon while my robot was mowing.

My 330X was built in 2014, sw is 5.03, no more updated since july 2015 because no need to.

Today it was mowing on Timer.
I took my tablet to try to let it move with tablet orientations.
I was connected far from my home wlan trough direct connection to the Access Point : no problem.
But with my large fingers I made a mistake and choosed Joystick.
And instead of going backward I push on [Start] ...
Then the robot stopped : I though to execute my wishes ...
I didn't realize that it was set OUT of order.
Seeing that nothing happened any more, that the web site wasn't efficient anymore, that I lost the wlan connection, I opened AM330X by Stop button : nothing on screen.
I used the ON/OFF button : no reaction, no beep, nothing on screen.
I put it on it's base and try ON/OFF : nothing.
So I opened the mower to let batteries disconnected and connected them : nothing (no beep, no screen, just some sparkles when connecting batteries connectors)
So, batteries disconnected, I removed bypass through the Hx module and reconnected batteries : nothing new,

Now robot sleeps batteries disconnected until tomorrow because I'm sad not seeing any solution.

Do yo have any idea for a solution to try ?
I know that the use of Hx Module was at my own risks ... but any help would be fine.

Best regards,
E.O. alias Keops62
Zuletzt geändert von Keops62 am Do 20. Dez 2018, 17:17, insgesamt 1-mal geändert.

Admin
Administrator
Beiträge: 2907
Registriert: Di 19. Jan 2016, 18:34
Wohnort: Kiel
Mäher: Gardena SILENO City 500
Firmware des Mähers (MSW): MSW 11.xx.xx
Herstellungsjahr: 2017 (Modell 2018)
Robonect-Modul: Robonect Hx (Rev.5)
Robonect Firmware: stets die Allerneuste :-)
hat sich bedankt: 1 Mal
wurde gedankt: 60 Male
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Re: AM330X out of order

Beitrag von Admin »

Did you buy it from Gerald?
Could you please post a picture of the adapter?
The batteries are charged?


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Keops62
Forum-Anfänger
Beiträge: 9
Registriert: So 21. Okt 2018, 04:19
Wohnort: Frankreich
Mäher: Husqvarna Automower 330X
Firmware des Mähers (MSW): MSW 5.xx.xx
Herstellungsjahr: 2014
Robonect-Modul: Robonect Hx (Rev.5)
Robonect Firmware: 1.0 Beta 7a
Kontaktdaten:

Re: AM330X out of order

Beitrag von Keops62 »

Hallo

Danke fûr diese schnelle Antwort !

You can see the module in this PDF document made yesterday for french AM users :
https://frama.link/install_FR_RobonectHx
and here is a picture after install, robot opened :
http://emmanuel.ostenne.free.fr/photos/ ... 0Xhigh.jpg

Yes Gerald G. sent it :
20p-20 adapter
(Hardware v5 2018-08, ZeroCong 1.1 2018-10-11, Charge 2018-09-12, Tested 2018-10-15 0:01:19, Line B, User GGI)

And I forgot to say I upgraded successfully to v 1.0 beta 7a.

Batteries seemed to be charged, surely near the end of Timer but the robot was still mowing when I proceeded.


Do you mind I should connect again the Hx module as nothing happened to try a wlan connexion to Stop Joystick mode ?

Admin
Administrator
Beiträge: 2907
Registriert: Di 19. Jan 2016, 18:34
Wohnort: Kiel
Mäher: Gardena SILENO City 500
Firmware des Mähers (MSW): MSW 11.xx.xx
Herstellungsjahr: 2017 (Modell 2018)
Robonect-Modul: Robonect Hx (Rev.5)
Robonect Firmware: stets die Allerneuste :-)
hat sich bedankt: 1 Mal
wurde gedankt: 60 Male
Kontaktdaten:

AM330X out of order

Beitrag von Admin »

The Joystick mode is automatically stopped, when you close the browser or restart Robonect.
Did you connect the charging cable after assembly the mower? (The batteries are charged?!)
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Keops62
Forum-Anfänger
Beiträge: 9
Registriert: So 21. Okt 2018, 04:19
Wohnort: Frankreich
Mäher: Husqvarna Automower 330X
Firmware des Mähers (MSW): MSW 5.xx.xx
Herstellungsjahr: 2014
Robonect-Modul: Robonect Hx (Rev.5)
Robonect Firmware: 1.0 Beta 7a
Kontaktdaten:

Re: AM330X out of order

Beitrag von Keops62 »

Yes I was carefull about batteries connection or disconnection during the first install and today during test to solve the problem.
At first install, I had just a warning after robot come back to life : temporary battery problem (my translation from the french : problème temporaire de Batterie)
After nothing else, all seemed normal as usual in the robot use.

Admin
Administrator
Beiträge: 2907
Registriert: Di 19. Jan 2016, 18:34
Wohnort: Kiel
Mäher: Gardena SILENO City 500
Firmware des Mähers (MSW): MSW 11.xx.xx
Herstellungsjahr: 2017 (Modell 2018)
Robonect-Modul: Robonect Hx (Rev.5)
Robonect Firmware: stets die Allerneuste :-)
hat sich bedankt: 1 Mal
wurde gedankt: 60 Male
Kontaktdaten:

Re: AM330X out of order

Beitrag von Admin »

At the moment, I have no idea.
You can check, of it something happen, when you swap the connectors of the batteries.

You should keep Robonect bypassed as long as the cause is not clear.
In my opinion, this can’t be a software failure.


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Admin
Administrator
Beiträge: 2907
Registriert: Di 19. Jan 2016, 18:34
Wohnort: Kiel
Mäher: Gardena SILENO City 500
Firmware des Mähers (MSW): MSW 11.xx.xx
Herstellungsjahr: 2017 (Modell 2018)
Robonect-Modul: Robonect Hx (Rev.5)
Robonect Firmware: stets die Allerneuste :-)
hat sich bedankt: 1 Mal
wurde gedankt: 60 Male
Kontaktdaten:

Re: AM330X out of order

Beitrag von Admin »

You can check, if the controller on the main board is heating up, when you connect the batteries again.

Another test: remove all cables from the main board except the main switch. Than connect the batteries and switch it on. Do you hear a beep?


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Keops62
Forum-Anfänger
Beiträge: 9
Registriert: So 21. Okt 2018, 04:19
Wohnort: Frankreich
Mäher: Husqvarna Automower 330X
Firmware des Mähers (MSW): MSW 5.xx.xx
Herstellungsjahr: 2014
Robonect-Modul: Robonect Hx (Rev.5)
Robonect Firmware: 1.0 Beta 7a
Kontaktdaten:

Re: AM330X out of order

Beitrag von Keops62 »

Danke schôn !

I will test these solutions tomorrow, rested to avoid errors ...

Gute Nacht !

Keops62
Forum-Anfänger
Beiträge: 9
Registriert: So 21. Okt 2018, 04:19
Wohnort: Frankreich
Mäher: Husqvarna Automower 330X
Firmware des Mähers (MSW): MSW 5.xx.xx
Herstellungsjahr: 2014
Robonect-Modul: Robonect Hx (Rev.5)
Robonect Firmware: 1.0 Beta 7a
Kontaktdaten:

Re: AM330X out of order

Beitrag von Keops62 »

Hallo

I tested but nothing new.

When I placed the robot to charge, I saw a sparkle but no warm after a while (batteries, main board still cold).

I think I will buy new cards for my mower.
I think I'll still use use the Hx modul (that raise its target) but not using/playing with the Joystick/tablet menu ;-)

Before, I'm waiting a few days to think or read any posts to give me idea to test.

Have a nice day,
E.O.

Admin
Administrator
Beiträge: 2907
Registriert: Di 19. Jan 2016, 18:34
Wohnort: Kiel
Mäher: Gardena SILENO City 500
Firmware des Mähers (MSW): MSW 11.xx.xx
Herstellungsjahr: 2017 (Modell 2018)
Robonect-Modul: Robonect Hx (Rev.5)
Robonect Firmware: stets die Allerneuste :-)
hat sich bedankt: 1 Mal
wurde gedankt: 60 Male
Kontaktdaten:

Re: AM330X out of order

Beitrag von Admin »

That means, if only the mainboard, switch and batteries are connected, it still does not beep?
Before you replace the mainboard, we should ensure, that no failure of robonect caused the malfunction. Using the Joystick or other featuers can't be responsible for that. Could you send me some parts for checking them? If Robonect is responsible for a defect mainboard, we will find a solution, that you have no further costs.
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